IT field services

IT field service, run from one record.

Break-fix, IMAC, rollouts and smart hands for integrators and MSPs. Staff by text, prove every visit and bill every job.

EU based. GDPR compliant. We never sell your data.

An engineer holds a network switch beside an open network cabinet

How it runs

A break-fix job, start to paid.

  1. The ticket lands

    Log it with the client's ticket number, or file it into the rollout project.

  2. Smart hands, booked

    Text the engineers near the site with the right skills. Book the first yes.

  3. Proof, then money

    Photos, serial numbers and sign-off on the job. Close it and bill it.

Rollouts

Hundreds of sites. One clear view.

Every store, branch or floor is a job in one project, with progress by phase and the next working days.

  • Duplicate check on ticket and site

  • A checklist per project

  • Serial numbers captured on site

Run large rollouts
A rollout of 320 stores at a glance: 72% booked, 41% done and 28% closed.

Kappa store rollout

320 stores · San Jose and Bay Area

Wave 3

Booked

72%

Done

41%

Closed

28%

FAQ

Questions, answered.

Something else on your mind? Talk to us. A person reads every message.

Talk to us

Do you work with our clients' ticket portals?

Keep their ticket number on every job and run the work in Pendira. Share a guest link if they want to watch.

We work in chains of companies. Does that work?

Yes. Log each job with the reference of the company above you, run it in Pendira and share status and proof on a guest link. Your rates and margins never travel with it.

Can engineers capture serial numbers?

Yes. Add the serial number to the project's checklist and the engineer fills it in on their phone, on site. It lands on the job next to the photos.

Every job, from request to paid.

See Pendira with your own jobs in a 30 minute demo. Bring a messy week, and we will show you that week in one record.

EU based. GDPR compliant. We never sell your data.

A smiling engineer crouches with his laptop beside a server rack

Cookies, honestly

Necessary

Always on

The consent cookie itself. Nothing else.