For field service
Every job. One record. From request to paid.
One record for every job your engineers do. Staff it by text, get proof from site, and know exactly what to bill and what to pay.
EU based. GDPR compliant. We never sell your data.
JOB-1042
On siteReplace network switch
Store 118, San Jose · Kappa Retail
- Client ref
- INC-48213
- Window
- Thu 9 Oct, 08:00 to 12:00
- Engineer
- Daan Visser
- Proof
- 14 photos · signed on site
- Hours
- 2 h 45 m
- Your price · private
- € 480.00
Daan checked in at Store 118
Thu 07:55 · San Jose · location recorded
- record per job, from request to paid
- 1
- engineers asked in one text
- 10
- apps for your engineers to install
- 0
- permissions that keep your margin private
- 38
Why Pendira
Six places today. One record with Pendira.
Today a job hides in email, Excel, group chats, client portals and phones. Pendira gathers every piece into one record.
Today: one job, six places
- Not invoiced
Re: FW: Store 118 switch
Can someone confirm Thursday?
rollout_v7_FINAL.xlsx
Row 214: status ???
- Who is on it?
San Jose engineers (23)
who can do thu 8am??
Client portal · INC-48213
Awaiting vendor update
Missed call · Daan
Voicemail, 0:42
- No proof
IMG_4471 to IMG_4489
Sent to the wrong chat
With Pendira: one record
JOB-1042
On siteReplace network switch · Store 118
- Request logged, with the client's email
- In the Kappa rollout project
- Daan booked from one text
- Client ref INC-48213 on the job
- Agreed by phone, noted on the job
- 14 photos, on the job
The idea
One job. One record.
From request to payment, every job keeps one record: where, what, who, when, the proof, the hours and the money. Everyone sees their part.
Your team
Sees everything their role allows.
Your engineer
Their own job, on their phone. No app.
JOB-1042
On siteReplace network switch
Store 118, San Jose · Kappa Retail
- Client ref
- INC-48213
- Window
- Thu 9 Oct, 08:00 to 12:00
- Engineer
- Daan Visser
- Proof
- 14 photos · signed on site
- Hours
- 2 h 45 m
- Your price · private
- € 480.00
- Kappa RetailGuest link · read-only
Your client
Status and proof. Never your costs.
- Billed € 480Paid € 199Margin € 281
Finance
What to bill and pay, the moment work closes.
Follow one job
A week in the life of one job.
Meet JOB-1042: a network switch at Store 118 in San Jose, for a retail client. Watch it go from an email on Monday to a paid engineer on Friday.
- Draft
- Quoted
- Confirmed
- Assigned
- On site
- Completed
- Closed
- Invoiced
- Paid
Mon 08:12Draft
Every job in one place.
Log a job in a minute, with the client's own ticket number. Group jobs into projects, from one site to thousands. Duplicates get caught before they cost you.
The client's reference on every job
Projects of one site or five thousand
A warning when the same job comes in twice
Import a client's Excel list
Today
3 jobs need you
Replace network switch
JOB-1042 · Store 118, San Jose
POS install, 4 tills
JOB-1045 · Store 77
Fibre activation
JOB-1047 · Unit 3B
Mon 08:31Assigned
Ask ten. Book the first yes.
Your own pool of engineers, with skills, regions, ratings and documents. Text up to ten at once. They answer with one tap, and you book.
Suggestions ranked by skills, region and rating
Answers land on the job, not in a group chat
Agreed by phone? Book it in one click
A warning before a certificate expires
Text message · now
Job in San Jose, Thu 08:00 to 12:00. Network switch at Store 118. Are you available?
3 of 5 said yes in 9 minutes
Thu 07:55On site
No app. No password. Just the job.
Your engineer gets a text with a secure link and a 6-digit code. Check in, photos, checklist, signature and receipts, all on their phone. You see it live.
Check in with time and place
One tap on site. The job knows when, and where.
On siteDaan checked in at Store 118
Thu 07:55 · San Jose · location recorded
Photos of the work
Before and after, on the job. Not in a chat.
Checklist done on site
Every step ticked, with answers your client can trust.
Old switch removed and labelled
New switch patched to the plan
Uplink tested, store online
Signed by the customer
The store manager signs on the engineer's phone.
Signed by M. de Vries · Thu 10:40
Extra costs, with receipts
Parking, travel and parts. You approve each line.
Parking · € 6.50Receipt attachedApproved
- English and Dutch
- Photos upload again when the signal drops
- Each engineer sees only their own work
Thu 11:05Completed
Proof, before anyone asks.
Share a read-only link for one job or a whole project. Your client sees status, schedule and proof. Never your prices. No login, no account.
Read-only, with an expiry date
Status emails when a job is booked and done
Hide any photo before you share
Kappa Retail
Guest link · read-only
Store 118 · Network switch
- Booked
- On site
- Done
Prices are never shown
Lotte from Kappa Retail viewed the proof
Thu 11:05 · guest link · no login
Fri 16:00Paid
Done means billed.
Nothing closes until the costs are final. Closing writes what to bill your client and what to pay your engineer. Finance approves, exports, done.
Close WO-1043
JOB-1042
Work done
Engineer rate set
Photos and signature in
To your client
Invoiced€ 480.00
PrivateTo your engineer
Paid€ 199.00
PrivateYour margin
€ 281.00
Only you and finance see it.
One job. One record. Nobody chased anybody.
- LotteClient
Roles and permissions
Shared where it helps. Private where it matters.
Roles decide who sees prices, rates and margins. Pendira's server leaves out what someone may not see, so it never leaks through a screen or an export.
You, the owner
Admin · sees everything
- Status
- Completed
- Your price
- € 480.00
- Engineer rate
- € 70.00 an hour
- Margin
- € 281.00
- Proof
- 14 photos · signed
Your coordinator
Coordinator · margin switched off
- Status
- Completed
- Your price
- € 480.00
- Engineer rate
- € 70.00 an hour
- Margin
- Not sent
- Proof
- 14 photos · signed
Your client
Guest link · read-only
- Status
- Completed
- Your price
- Not sent
- Engineer rate
- Not sent
- Margin
- Not sent
- Proof
- 14 photos · signed
5 ready-made roles, 38 permissions, custom roles
All clients or only assigned ones, per person
Every change logged: who, when, before and after
For every role
Built for the people who do the work.
Coordinators, engineers, finance and owners. Each gets the part of the job that is theirs, and nothing they have to chase.
Solutions
Built for IT field service. Ready for yours.
Pendira was born in IT field service. It fits any company that sends engineers to sites for other companies.
IT field services
Break-fix, IMAC, rollouts and smart hands, across hundreds of sites.
IT field servicesNetwork and telecom
Fibre, cabling and CPE installs, with proof for every site.
Network and telecomRetail and POS rollouts
Store by store and till by till, with a checklist for each.
Retail rolloutsSecurity and AV
CCTV, access control and meeting rooms, signed off on site.
Security and AVEV charging
Charger installs with photos, serial numbers and sign-off.
EV chargingSmart buildings and facilities
Planned visits and call-outs for the systems inside buildings.
Smart buildings
Trust
Your data. Your engineers. Your margin.
Built in the Netherlands, hosted in the EU. A data processing agreement with every customer. And we never sell your data. Not to anyone.
EU based
Pendira is made by AGByte Labs in the Netherlands.
Hosted in the EU
Your jobs, files and records are hosted in the EU.
GDPR compliant
We sign a data processing agreement with every customer, export or delete personal data on request, and keep ID documents only as long as needed.
We never sell your data
Your data is never sold, rented or shared for advertising. It is used to run Pendira for you, nothing else.
Your engineers stay yours
Pendira is not a marketplace. Your engineers, clients and rates are never shown to another company.
Secure by default
Two-factor sign-in, on by default for new companies, and accounts lock after repeated failed attempts.
On the roadmap
What is next.
We ship in small steps. This is what we are building next.
Connected partners
When your client is on Pendira too, they send jobs straight to you. Status, proof and invoices flow back on the same job. Your rates never do.
AI that asks first
Forwarded emails and Excel lists become proposed jobs. You confirm each one before anything is saved.
FAQ
Questions, answered.
Something else on your mind? Talk to us. A person reads every message.
Do my engineers need to install an app?
No. They get a text with a secure link and a 6-digit code. Everything opens in the browser on their phone.
Is Pendira a marketplace?
No. Your engineers stay yours. We never show them to anyone else, and we never take a cut of their pay.
Can my coordinators see our margins?
Only if you let them. You decide per role, and Pendira's server leaves out what someone may not see.
Our clients use their own portals. Does that work?
Yes. Keep their ticket number on the job and run the work in Pendira. Share a guest link if they want to watch.
Does Pendira pay our engineers?
No. Pendira works out what each engineer is owed and records the payout. You pay through your own bank, and export the lines to your accounting.
Where is our data?
Hosted in the EU, under a data processing agreement. We never sell it.
Every job, from request to paid.
See Pendira with your own jobs in a 30 minute demo. Bring a messy week, and we will show you that week in one record.
EU based. GDPR compliant. We never sell your data.
